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International mobile guide

Mobile top-up, data bundle or eSIM: which one do you need?

Choose a mobile top-up when an existing prepaid line needs flexible account credit. Choose a data bundle only when the product names its allowance and duration. Choose an eSIM when a compatible device needs a separate connectivity option, often for travel.

Choose by the result you need

SituationChooseWhat changesCritical check
The recipient already has a prepaid SIM and needs flexible value.Mobile top-upAdds credit to the named operator account.Match the recipient country and exact operator. Credit does not promise a particular data allowance.
The recipient needs a stated amount of data, minutes or service time.Named data bundleAdds the allowance and validity stated by that specific product.Do not infer a bundle from a generic top-up label. Read the stated allowance, period and renewal rules.
A traveller needs another data option and has a compatible device.eSIMProvides a digital connectivity profile or plan rather than credit for an existing line.Check device support, destination coverage, activation timing and the provider’s current plan terms.

Three catalogue examples with different outcomes

New Zealand

Existing 2degrees line needs credit

Choose the 2degrees top-up and an NZD value. The product adds Prepay credit; it does not choose a Monthly or 14-day plan.

Open 2degrees top-up →
India

Existing Jio line needs credit

Use the Jio India listing only when Jio is the recipient’s operator. The INR value is account credit unless a product explicitly describes a bundle.

Open Jio top-up →
Philippines

Traveller needs a separate data option

An Airalo eSIM is a different product from Globe or Smart account credit. Check the device and the provider’s destination coverage before choosing the eSIM.

Open the eSIM listing →

Questions that resolve the choice

  1. Does the recipient already have a working SIM and know the exact operator?
  2. Do they need general account credit, or a bundle with a named allowance and duration?
  3. If considering an eSIM, is the device compatible and is the required destination covered?
  4. Which local currency and amount belong to the selected product?

Common buying questions

Can a mobile top-up be used on any operator?

No. Operator credit belongs to the named mobile service. A Globe top-up is not a Smart top-up, and a 2degrees top-up is not Spark credit.

Is an eSIM automatically better for travel?

No. It is useful only when the device is compatible and the provider’s plan covers the destination and dates. A local top-up may be the better choice for someone already using a prepaid line there.

What should I choose if the required data amount is known?

Choose a product that explicitly names the data allowance and validity. A generic account-credit top-up leaves that later purchase to the recipient.