Mirogift guide
Frequently asked questions
Clear answers about international mobile top-ups, no-KYC checkout, crypto payment, gift-card code delivery and operator fulfilment.
Choosing and checkout
Choosing and checkout
Is identity verification (KYC) required at checkout?
No identity verification (KYC) step is required at checkout. You enter only first name, last name and email, with no account creation or document or selfie upload. Some brands and products still have their own account or use conditions.
Can a gift card be used in any country?
Usually not. Gift cards can be limited by redemption country, account region or currency. Use the country shown on the product and check the brand’s restrictions.
What does face currency mean?
It is the currency of the gift card balance. It stays attached to the product even if you view estimated prices in another currency.
Why is the display-currency price marked as estimated?
It is a comparison based on an exchange-rate reference. The card denomination remains the amount shown in its face currency.
Do I need to create an account?
No. You can browse, choose a denomination and complete checkout without creating an account.
What should I check before buying for someone else?
Confirm the brand they use, their country and account region, then choose a useful denomination. Treat a delivered code like cash.
Paying with crypto
Paying with crypto
Which crypto and networks are supported?
BTC on Bitcoin; ETH on Ethereum; USDT on TRON TRC20 or Ethereum ERC20; USDC on Ethereum ERC20; SOL on Solana; TRX on TRON; LTC on Litecoin; and XMR on Monero.
Why must I choose a network separately?
The same asset name can exist on different blockchains. The selected network determines the receiving address and how the transfer must be sent.
How long is the quote valid?
Your payment invoice locks the exact crypto amount for 60 minutes. The countdown shows the remaining time.
Are wallet or blockchain fees included?
No. Your wallet or exchange may add a network or withdrawal fee. The recipient must still receive the exact invoice amount.
Can I pay after the countdown ends?
Do not send to an expired invoice. Return to the payment step and request a new amount and current rate.
Confirmation and delivery
Confirmation and delivery
When is a payment considered complete?
The invoice status must show that the payment is paid. A wallet broadcast or pending transaction alone is not final confirmation.
How long does digital delivery usually take?
Gift-card codes carry our delivery commitment of under two minutes after payment confirmation. This timing starts after the invoice is confirmed as paid, not when a transaction is first sent, and it is not guaranteed for every order.
How will the product be delivered?
Gift cards are sent digitally to the email entered at checkout, usually as a code or redemption details. Mobile top-ups follow the fulfilment method shown for the product and are not necessarily delivered as a gift card code.
What should I keep after ordering?
Keep the order reference, payment method and network, transaction identifier from your wallet, and delivery email. Never post a gift card code publicly.
Why might delivery take longer?
Blockchain confirmation or product processing can take more time. Keep the order reference and transaction identifier, then open a support ticket if a confirmed order has not arrived.
Payment and order problems
Payment and order problems
What if I sent too little?
The invoice may show underpaid. Keep the order reference and transaction identifier, then open a support ticket; do not guess a second amount.
What if I used the wrong network?
Stop further transfers. Cross-network recovery may be impossible. Record the transaction identifier, asset, network and destination address for support review.
Can I cancel before sending crypto?
Yes—leave checkout or change the payment method before transferring. An unpaid invoice expires and should not be reused.
What if the status cannot refresh?
Keep the invoice open and try the status check again. A refresh error does not restart the quote or create a second payment.
What information is useful when asking for help?
In your support ticket, provide the order reference, product and country, payment asset and network, transaction identifier, and a precise description. Never send wallet keys or seed phrases.
Mobile top-ups and operator credit
Mobile top-ups and operator credit
Does no-KYC checkout bypass SIM registration?
No. Mirogift does not ask for an identity document or selfie, but the operator’s SIM-registration and subscriber rules still apply. Confirm an active prepaid line and the exact operator before choosing a top-up.
Where do I enter the recipient mobile number?
Mirogift checkout asks only for the buyer’s first name, last name and email. Any destination-number requirement belongs to the selected product’s fulfilment instructions; do not assume every top-up uses the same method.
Is a confirmed crypto payment the same as a completed top-up?
No. Paid invoice status confirms the transfer for the order. Operator credit, a PIN or another fulfilment result must be checked separately before buying again.
Does the first-order discount reduce the airtime value?
No. Code 5%2026 lowers the item subtotal by 5% on an eligible first paid order through 31 December 2026. The selected gift-card or top-up face value stays unchanged, and wallet or network fees remain separate.