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Mirogift guide

Cancellations and payment problems

Know what can be changed before a transfer and what to preserve if something goes wrong.

Before you transfer

You can leave checkout, edit the cart or change the payment method. An unpaid invoice expires after its countdown and must not be reused.

After a transfer

Blockchain transfers are generally irreversible. Keep the order reference and transaction identifier if the invoice shows underpaid, failed or does not update, then open a support ticket.

Gift card issues

Keep the delivery email and do not disclose the code. Record the exact error and where redemption was attempted, including the account country when relevant.

Open a support ticket